top of page

COOKIES & PRIVACY POLICY

We care about your privacy. This Policy explains how and why we may collect your personal information, how we store it securely, how we may use it, and who has access to it.

  • Dakin Security Services is a physical security solutions company operating from the United Kingdom.

  • We collect the data entered into the forms on our website. This usually includes your name, email address, phone number, and any additional information you may choose to provide.

     

    We use cookies to store non-identifiable information. Cookies are small pieces of information stored on your hardware which enable us to remember you next time you visit our site. This helps us to collect aggregated statistical data and understand browsing patterns, which can be used to help us improve our website. Cookies do not contain personally identifiable information.

  • This website is hosted by Wix.com. Your information is stored on the Wix platform and secured within a password protected account.

     

    Only individuals involved in building and maintaining the DSS website have access to this information.

  • Your personal information will be used solely to provide and operate our services. We may contact you to:

    • Respond to any queries raised in your contact request form;

    • Provide our services as agreed;

    • Follow up on previous communication;

    • Seek feedback on your experiences with us;

    • Notify you of any changes to our services;

    • Send any requested communications.

     

    You may opt-in to receiving marketing materials. If you have opted-in to receiving marketing materials, you may opt-out by contacting [EMAIL] at any time.

     

    We will not contact you for marketing purposes without your consent.

     

    Your personal information will be held for as long as necessary for the relevant activities, or as long as agreed in any contract between us.


    You have the right to view any information held about you, and you have the right to be forgotten. You can request a copy of your information or for your information to be deleted by contacting us at [EMAIL].

  • We receive, collect, and store the Internet protocol (IP) address used to connect your device to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction, and methods used to browse away from the page.

     

    You cannot be identified using this information.

     

    This information is used to create aggregated statistical data and other aggregated and/or inferred information, which we may use to provide and improve our respective services.

     

    You can switch off cookie collection by changing your browser settings.

     

    Because you cannot be identified using this type of information, we are unable to provide copies of or erase your information once it has been collected.

  • We will never share your information to third parties for monetary benefits or marketing purposes.

     

    Third parties working on our behalf may be granted access to your information solely where relevant and necessary to providing our services. These may be third party agents, subcontractors, or other associated organisations approved by DSS to help us carry out our operations. Only the necessary information will be provided to enable third party providers to carry out their duties.

     

    We may be required to release your information by court order.

  • Security measures are in place to protect your information. We make our best effort to securely store and, where necessary, transmit your information. However, data stored online is never 100% secure. Where reasonable steps have been taken to protect your data, DSS cannot accept liability in the event of a data breach. Any information you choose to provide is given at your own risk.

  • Where necessary, your data may be transferred outside of the UK. Different countries may use different data handling and protection laws. In the event that your data is transferred outside of the UK, we will continue to ensure your information is protected in line with this policy.

  • We keep this policy under regular review. The Policy was last updated in May 2024.

bottom of page